TV Set Compatibility List
Complete hospitality TV reference for InnSpire installations. Covers compatibility, smart features by platform, and modern hospitality models. This is the single source of truth for TV hardware decisions.
1. Smart TV Features by Platform
Which features are available on each platform. Availability depends on TV OS version and InnSpire product (InnCable STB vs InnSmart native app).
InnCable STB (Android)
STBs run Android — all Android-platform features are supported regardless of which TV is connected (STB drives the display). The TV brand/model only matters for serial control (power, volume, input switching).
InnSmart — Samsung (Tizen TEP)
| Feature | Orsay (legacy) | Tizen 5.0–6.0 | Tizen 7.0+ | Tizen 9.0 (HU8000F) | Notes |
|---|---|---|---|---|---|
| Google Cast | ✗ | ✗ | ~ Via update | ✓ Built-in | HBU800 gets Google Cast via firmware update (Uniguest Hotel Hub). Native on HU8000F. |
| AirPlay 2 | ✗ | ✗ | ✗ | ✓ Built-in | Only on HU8000F (2025+) |
| Netflix | ✗ | ✓ | ✓ | ✓ | Requires Netflix hospitality license + INNSMART_NETFLIX_TOKEN ECP |
| Prime Video | ✗ | ✗ | ✗ | ✓ | New with HU8000F |
| Samsung TV Plus | ✗ | ✗ | ✓ | ✓ | Free streaming channels via Tizen OS |
| IPTV | ✓ | ✓ | ✓ | ✓ | Core feature across all Tizen versions |
| InnSmart App | ✗ Deprecated | ✓ | ✓ | ✓ | Orsay uses legacy SDK, not maintained |
| Pro:Idiom DRM | ✓ | ✓ | ✓ | ✓ | Hardware DRM for premium content |
| LYNK Cloud | ✗ | ✓ | ✓ | ✓ | Samsung's centralized hotel TV management |
| SmartThings Pro | ✗ | ✗ | ✗ | ✓ | IoT room control, new with HU8000F |
| Voice Assistants | ✗ | ✗ | ✗ | ✓ | Alexa, Bixby, Google Assistant on HU8000F |
InnSmart — LG (webOS Pro:Centric)
| Feature | webOS 3.5 | webOS 5.0 | webOS 6.0 | webOS 23+ | Notes |
|---|---|---|---|---|---|
| Google Cast | ✗ | ~ Via FW update | ~ Via FW update | ✓ Built-in | webOS 5 models (US670H, US770H, UR770H, STB-6500) get Google Cast via firmware update. Native on webOS 23+. |
| AirPlay | ✗ | ✓ | ✓ | ✓ | Available on webOS 5+ Pro:Centric models. LG was first hospitality TV with AirPlay (2023). |
| Netflix | ✗ | ✓ | ✓ | ✓ | UR770H explicitly marketed with Netflix support. Requires hospitality Netflix license. |
| IPTV | ✓ | ✓ | ✓ | ✓ | Core feature across all webOS versions |
| InnSmart App | ✓ | ✓ | ✓ | ✓ | Supported on all webOS Pro:Centric models |
| Pro:Idiom DRM | ✓ | ✓ | ✓ | ✓ | Hardware DRM, standard on US/NA models |
| Pro:Centric Direct | ✓ | ✓ | ✓ | ✓ | LG's hotel TV management platform |
| Pro:Centric Cloud | ✗ | ✗ | ✓ | ✓ | Cloud-based CMS, analytics dashboard |
| SoftAP (WiFi Hotspot) | ✗ | ✓ | ✓ | ✓ | TV acts as WiFi hotspot for guest devices |
| b-LAN | ✓ | ✓ | ✓ | ✓ | Embedded networking for Pro:Centric |
2. Samsung Hospitality TV Models
Current and recent Samsung hospitality series. Model numbers use HG prefix for hospitality.
| Series | Year | Tizen | Sizes | Google Cast | AirPlay | Netflix | Pro:Idiom | LYNK | Serial Control | InnSmart |
|---|---|---|---|---|---|---|---|---|---|---|
| HU8000F | 2025 | 9.0 | 43–85″ | ✓ | ✓ | ✓ | ✓ | Cloud | RJ12 | ✓ |
| CU700 | 2024 | 7.0 | 43–75″ | ✗ | ✗ | ✓ | ✓ | Cloud | MiniJack | ✓ |
| BU800 | 2023 | 6.5 | 43–75″ | ~ Update | ✗ | ✓ | ✓ | Cloud | MiniJack | ✓ |
| AU800 | 2022 | 6.0 | 43–75″ | ✗ | ✗ | ✓ | ✓ | Cloud | MiniJack | ✓ |
| AT690 | 2021 | 5.5 | 43–55″ | ✗ | ✗ | ✓ | ✓ | ✓ | RJ12 | ✓ |
| AE570 | 2019 | 5.0 | 32–55″ | ✗ | ✗ | ✗ | ✓ | ✓ | RJ12 | ✓ |
| NE477/NE890 | 2017 | — | 32–65″ | ✗ | ✗ | ✗ | ✓ | ✓ | RJ12 / ExLink | ✗ |
| AD690/AE690 | 2016-18 | Orsay | 32–55″ | ✗ | ✗ | ✗ | ✓ | ✓ | RJ12 | ✗ Orsay |
3. LG Hospitality TV Models
Current and recent LG Pro:Centric hospitality series.
| Series | Year | webOS | Sizes | Google Cast | AirPlay | Netflix | Pro:Idiom | Pro:Centric | Serial Control | InnSmart |
|---|---|---|---|---|---|---|---|---|---|---|
| UR777H | 2024 | 23 | 43–65″ | ✓ | ✓ | ✓ | ✓ | Cloud + Direct | RJ12 (MPI, RS232) | ✓ |
| UR770H | 2023 | 5.0 | 43–75″ | ~ Update | ✓ | ✓ | ✓ | Cloud + Direct | RJ12 (MPI, RS232) | ✓ |
| US770H | 2021 | 5.0 | 43–75″ | ~ Update | ✓ | ✓ | ✓ | Direct | RJ12 (MPI, RS232) | ✓ |
| US670H | 2021 | 5.0 | 43–65″ | ~ Update | ✓ | ✓ | ✓ | Direct | RJ12 (MPI, RS232) | ✓ |
| US662H | 2020 | 5.0 | 43–55″ | ~ Update | ✓ | ✓ | ✓ | Direct | MiniJack (RS-232C) | ✓ |
| US660H | 2020 | 5.0 | 43–65″ | ~ Update | ✓ | ✓ | ✓ | Direct | MiniJack (RS-232C, D-Sub 9) | ✓ |
| UM660H | 2019 | 5.0 | 43–50″ | ✗ | ✗ | ✗ | ✓ | Direct | MiniJack (RS-232C, D-Sub 9) | ✓ |
| UM777H | 2019 | 2.3 | 55–65″ | ✗ | ✗ | ✗ | ✓ | Direct | RJ12 (MPI, RS232) | ✓ |
| UT570H | 2019 | — | 43–65″ | ✗ | ✗ | ✗ | ✓ | Direct | RJ12 (MPI, RS232) | ✗ Non-smart |
| LV761H | 2017 | 3.5 | 32–55″ | ✗ | ✗ | ✗ | ✓ | Direct | MiniJack (RS-232C, D-Sub 9) | ✓ |
| LX774H | 2016 | — | 55–65″ | ✗ | ✗ | ✗ | ✓ | ✓ | MiniJack (RJ12 MPI) | ✗ Non-smart |
Note on LG Google Cast: LG expanded Google Cast to all webOS 5 Pro:Centric models (US670H, US770H, UR770H, STB-6500) via firmware update. LG is the first manufacturer to support both AirPlay and Google Cast simultaneously on hotel TVs.
4. InnCable Compatibility Matrix
For STB (InnCable) installations, the TV model matters only for serial control — power on/off, volume, input switching. All smart features run on the STB, not the TV.
5. Maintenance Notes
Updating this page
- New TV model: Add to the relevant brand table in Section 2 or 3. Verify smart features against manufacturer specs.
- New feature support: Update the feature matrix in Section 1 for the correct OS version.
- InnCable compatibility: Add to the compatibility matrix in Section 4 after testing serial control on-site.
- Google Cast / AirPlay updates: Samsung and LG are rolling out casting to older models via firmware — check manufacturer announcements quarterly.
Key distinctions
- InnCable (STB) — Smart features run on the Android STB. TV model only matters for serial control (power, volume, input).
- InnSmart — Features run natively on the TV. OS version determines what's available.
- Google Cast "via update" — Requires firmware update from manufacturer. Not automatic. Hotel must request/apply the update.
- "✗ Orsay" — Samsung's legacy pre-Tizen platform. No longer maintained. Plan migration to Tizen models.
Cable types reference
| Type | Connector | Used by |
|---|---|---|
| RJ12 | 6-pin modular | Samsung hospitality (standard), LG MPI |
| MiniJack | 3.5mm | Samsung (RS-232C or ExLink), LG (RS-232C) |
| D-Sub 9 Pin | DB9 serial | Older LG models (direct RS-232C) |
| ExLink | 3.5mm (Samsung proprietary) | Samsung serial control, alternative to RJ12 |