TV Set Compatibility List

Complete TV reference for InnSpire installations: compatibility matrix, serial communication profiles, model-to-config mapping, and brand-specific service guides. This ~~page~~is ~~lists~~the ~~all~~single source of truth for TV hardware.

1. Compatibility Matrix

Which TV models ~~tested for compatibility~~work with ~~InnSpire~~InnCable ~~products.~~(STB ~~Grouped~~control) byand ~~manufacturer,~~InnSmart ~~sorted~~(native bysmart ~~model.~~TV ~~Last updated: 2026-04-05.~~app).

Legend: ✓ Yes = Compatible and tested |· ✗ No = Not compatible |· Cable Type = physical connection ~~method~~ for InnCable ~~STB~~STB-to-TV serial control

LG

Samsung (3916 models)

~~InnCable~~InnCable: ~~compatible:~~16/16 ~~38/39~~compatible · ~~InnSmart~~InnSmart: ~~compatible:~~8/16 ~~31/39~~compatible

Model	InnCable	Cable Type	InnSmart	OS / Platform
~~32LN560HBUA~~G48AD690DW	✓ Yes	RJ12	✗ No	Orsay
HG43AT690UK	✓ Yes	RJ12	✓ Yes	TIZEN
HG43AU800EE	✓ Yes	MiniJack - Both	✓ Yes	TIZEN
HG43ND470SFXZA	✓ Yes	RJ12	✗ No	—
HG48AE690DK	✓ Yes	RJ12	✗ No	Orsay
HG49NE477S	✓ Yes	RJ12 (Exist as alt. Ex-Link)	✗ No	—
HG55AT690UK	✓ Yes	RJ12	✓ Yes	TIZEN
HG55AU800AW	✓ Yes	MiniJack - Both	✓ Yes	TIZEN
HG55AU800AWXXM	✓ Yes	MiniJack - Both	✓ Yes	TIZEN
HG55AU800NF	✓ Yes	MiniJack - Both	✓ Yes	TIZEN
HG55BU800NF	✓ Yes	MiniJack - Both	✓ Yes	TIZEN
HG55CU700NFXZA	✓ Yes	MiniJack - Both	✗ No	Tizen 7
HG55ND890UFXZA	✓ Yes	MiniJack - RS-232C (RJ12)	✗ No	—
HG55NE477S	✓ Yes	RJ12 (Exist as alt. Ex-Link)	✗ No	—
HG65AU800AWXXM	✓ Yes	MiniJack - Both	✓ Yes	TIZEN
HG65ND890UFXZA	✓ Yes	MiniJack - RS-232C (RJ12)	✗ No	—

LG (39 models)

InnCable: 38/39 compatible · InnSmart: 31/39 compatible

Model	InnCable	Cable Type	InnSmart	OS / Platform
32LN560HBUA	✓ Yes	RJ12 (MPI, RS232)	✓ Yes	WebOS 22
32LV761H	✓ Yes	Minijack - RS-232C (D-Sub 9 Pin)	✓ Yes	WebOS 3.5
43LV761H	✓ Yes	Minijack - RS-232C (D-Sub 9 Pin)	✓ Yes	WebOS 3.5
43UM660H	✓ Yes	Minijack - RS-232C (D-Sub 9 Pin)	✓ Yes	WebOS 5.0
43UM670H0A	✓ Yes	RJ12 (MPI, RS232)	✓ Yes	WebOS2.3
43US660H	✓ Yes	Minijack - RS-232C (D-Sub 9 Pin)	✓ Yes	WebOS 5.0
43US660H0GD	✓ Yes	Minijack - RS-232C (D-Sub 9 Pin)	✓ Yes	WebOS 5.0
43US670H9UA	✓ Yes	RS-232C - D-Sub 9 pin, MPI - RJ12	✓ Yes	WebOS 5.0
43UT570H	✓ Yes	RJ12 (MPI, RS232)	✗ No	—
49LV761H	✓ Yes	Minijack - RS-232C (D-Sub 9 Pin)	✓ Yes	WebOS 3.5
49US761H	✓ Yes	Minijack - RS-232C (D-Sub 9 Pin)	✓ Yes	WebOS 5.0
49UT570H	✓ Yes	RJ12 (MPI, RS232)	✗ No	—
50UM660H	✓ Yes	Minijack - RS-232C (D-Sub 9 Pin)	✓ Yes	WebOS 5.0
50UM670H0A	✓ Yes	RJ12 (MPI, RS232)	✓ Yes	WebOS2.3
50UQ80006LD	✗ No	—	✗ No	WebOS
50UR770H9UA	✓ Yes	RS-232C - D-Sub 9 pin, MPI - RJ12	✓ Yes	WebOS 5.0
50UR777H	✓ Yes	RJ12 (MPI, RS232)	✓ Yes	WebOS 6.0
50US660H	✓ Yes	Minijack - RS-232C (D-Sub 9 Pin)	✓ Yes	WebOS 5.0
55LV761H	✓ Yes	Minijack - RS-232C (D-Sub 9 Pin)	✓ Yes	WebOS 3.5
55LX774H-VA	✓ Yes	MiniJack - RJ12 MPI	✗ No	—
55UM670H0A	✓ Yes	RJ12 (MPI, RS232)	✓ Yes	WebOS2.3
55UM777H	✓ Yes	RJ12 (MPI, RS232)	✓ Yes	WebOS2.3
55UN570H0UA	✓ Yes	RJ12 (MPI, RS232)	✗ No	—
55UR760H9UA	✓ Yes	RJ12 (MPI, RS232)	✓ Yes	WebOS 5.0
55UR762H	✓ Yes	RJ12 (MPI, RS232)	✓ Yes	WebOS 5.0
55UR770H	✓ Yes	RJ12 (MPI, RS232)	✓ Yes	WebOS 5.0
55UR770H9UA	✓ Yes	RS-232C - D-Sub 9 pin, MPI - RJ12	✓ Yes	WebOS 5.0
55UR777H	✓ Yes	RJ12 (MPI, RS232)	✓ Yes	WebOS 6.0
55US660H	✓ Yes	Minijack - RS-232C (D-Sub 9 Pin)	✓ Yes	WebOS 5.0
55US761H	✓ Yes	Minijack - RS-232C (D-Sub 9 Pin)	✓ Yes	WebOS 5.0
55UT570H	✓ Yes	RJ12 (MPI, RS232)	✗ No	—
65LX774H-VA	✓ Yes	MiniJack - RJ12 MPI	✗ No	—
65UM670H0A	✓ Yes	RJ12 (MPI, RS232)	✓ Yes	WebOS2.3
65UM777H	✓ Yes	RJ12 (MPI, RS232)	✓ Yes	WebOS2.3
65UR770H9UD	✓ Yes	RS-232C - D-Sub 9 pin, MPI - RJ12	✓ Yes	WebOS 5.0
65UR777H	✓ Yes	RJ12 (MPI, RS232)	✓ Yes	WebOS 6.0
65US761H	✓ Yes	Minijack - RS-232C (D-Sub 9 Pin)	✓ Yes	WebOS 5.0
65UT570H	✓ Yes	RJ12 (MPI, RS232)	✗ No	—
65UT770H0UB	✓ Yes	RJ12 (MPI, RS232)	✓ Yes	WebOS 4.5

2. Serial Communication Profiles

Each profile defines the port, baud rate, and command set an STB uses to control a TV (power, volume, input switching). Profiles are assigned to TV models — see the mapping table below.

Protocols: RS232 (±12V), TTL (0-5V), Samsung SIA, LG MPI, Philips SICP, Samsung ExLink. Connection via 3.5mm jack or RJ12 port.

Profile Name	Region	Port
Samsung Interactive	Asia Pacific	`ttyUSB0`
Samsung Interactive G3B RJ12 port	America	`ttyS2`
Samsung Standalone	America	`ttyUSB0`
Samsung Interactive	Europe	`ttyS1`
Philips	Europe	`ttyUSB0`
Philips	Europe	`ttyS2`
LG - DTV source	Europe	`ttyUSB0`
Samsung USA Interactive	America	`ttyS1`
LG RJ12	America	`ttyS2`
Philips ttyS2 - with EPG commands	Europe	`ttyS2`
Philips ttyS2 - with EPG commands and TTL	Europe	`ttyS2`
Samsung EU - InnCable - ttyS2	Europe	`ttyS2`
LG - ttys2 - MPI	America	`ttyS2`
LG - xxLD233H - ttyS2 - InnCable - RS232 -	Europe	`ttyS2`
LG SmartTV	Europe	`ttyS1`
Samsung SmartTV	Europe	`ttyS1`
Samsung NE470 standalone	America	`ttyS2`
RCA - J43PT1440	America	`ttyS2`
Samsung SmartTV TEP	America

3. Model → Config Mapping

Which serial config profile to use for each TV model. Grouped by brand/region.

LG (Europe) (31 models)

Model	Config Profile
32LD322H	LG - xxLD233H - ttyS2 - InnCable - RS232 -
32LT660H	LG - xxLD233H - ttyS2 - InnCable - RS232 -
32LT760H	LG - xxLD233H - ttyS2 - InnCable - RS232 -
37LD322H	LG - xxLD233H - ttyS2 - InnCable - RS232 -
37LT660H	LG - xxLD233H - ttyS2 - InnCable - RS232 -
42LT660H	LG - xxLD233H - ttyS2 - InnCable - RS232 -
42LT760H	LG - xxLD233H - ttyS2 - InnCable - RS232 -
43LV761H	LG SmartTV
43LX310C	LG - xxLD233H - ttyS2 - InnCable - RS232 -
43LX761H	LG - xxLD233H - ttyS2 - InnCable - RS232 -
43LX761H	LG SmartTV
43UR762H9ZC	?
43US662H9ZC	?
43UU660H	LG SmartTV
47LT760H	LG - xxLD233H - ttyS2 - InnCable - RS232 -
50UR762H9ZC	LG SmartTV
55LP860H	LG - xxLD233H - ttyS2 - InnCable - RS232 -
55LW340C	LG - xxLD233H - ttyS2 - InnCable - RS232 -
55LX761H	LG - xxLD233H - ttyS2 - InnCable - RS232 -
55UM662H	LG SmartTV
55UR762H3ZC	LG SmartTV
55UR762H9ZC	LG SmartTV
55US660H-MEA	?
55US660H0TD	LG SmartTV
55US761H	LG SmartTV
65UR762H	LG SmartTV
LG32LT661H	LG SmartTV
LG43US662H	LG SmartTV
LG50US662H	LG SmartTV
LG65US662H	LG SmartTV
lg-49UT661H-MEA	?

LG (US models) (34 models)

Model	Config Profile
**UT570H	LG RJ12
23LS7DC	?
26LG300C	?
37LG500H-UB	LG RJ12
42LP870H	LG - xxLD233H - ttyS2 - InnCable - RS232 -
43UM670H0UA	LG SmartTV
47LY750H	?
49LX541H	LG - DTV source
50UM777H0UA	LG SmartTV
55UM670H0UA	LG SmartTV
55UM777H0UA	LG SmartTV
55UR770H9UA	LG SmartTV
55US770H	LG - ttys2 - MPI
55US770H0UA	LG SmartTV
55UT570H0UA	LG SmartTV
55UT570H9UA	LG - ttys2 - MPI
55UT777H0UA	LG SmartTV
55UU770H	LG - ttys2 - MPI
65UM670H0UA	LG SmartTV
65UM777H0UG	LG SmartTV
65UR577H9UD	Samsung SmartTV
65UT770H0UB	LG SmartTV
75UW341C	LG - DTV source
LV/UV560H	LG - ttys2 - MPI
LV340H	LG - ttys2 - MPI
LV570H	LG RJ12
LX340H	?
UM670H	LG SmartTV
US670H	LG SmartTV
UU770H	LG - ttys2 - MPI
UV340C	LG - ttys2 - MPI
UV570H	LG - ttys2 - MPI
UV770H	LG RJ12
UW660H	LG - ttys2 - MPI

Philips (19 models)

Model	Config Profile
26HFL5830D/27	?
32HFL2869T/12	Philips ttyS2 - with EPG commands
32HFL3011T/12	Philips ttyS2 - with EPG commands
32HFL5011T/12	Philips ttyS2 - with EPG commands
32HFL5561V	?
32HFL5561V/27	?
40HFL3011T/12	Philips ttyS2 - with EPG commands
40HFL5010L/12	?
43HFL2869T/12	Philips ttyS2 - with EPG commands
43HFL3011T/12	Philips ttyS2 - with EPG commands
47HFL7007D	Philips
47HFL7108D/12	?
48HFL2869T/12	Philips ttyS2 - with EPG commands
48HFL5010T	?
48HFL7011T/12	Philips ttyS2 - with EPG commands and TTL
49HFL5011T/12	Philips ttyS2 - with EPG commands
55HFL2879T/12	Philips ttyS2 - with EPG commands
55HFL5011T/12	Philips ttyS2 - with EPG commands
HFL5011	Philips

Samsung (62 models)

Model	Config Profile
55NE470	?
AU800NF	Samsung SmartTV
HG28ED	Samsung Interactive
HG32EA790	Samsung EU - InnCable - ttyS2
HG32EC690	Samsung Interactive
HG32EJ690FUXEN	Samsung SmartTV
HG40AA570LW	?
HG40AE570SK	Samsung Interactive
HG40EA790	Samsung EU - InnCable - ttyS2
HG40EC690	Samsung Interactive
HG40NA570LFXZA	Samsung Interactive G3B RJ12 port
HG40NA570LFXZA	Samsung Standalone
HG40NB690	?
HG43AT690UK	Samsung SmartTV
HG43AU800AUXXA	Samsung SmartTV
HG43AU800AW	Samsung SmartTV
HG43EE690	Samsung EU - InnCable - ttyS2
HG43ET690UE	Samsung Interactive
HG43NE470SF	Samsung USA Interactive
HG46EA790	Samsung EU - InnCable - ttyS2
HG46NA790	?
HG46NA790	?
HG48EC670	Samsung Interactive
HG48ED690	Samsung EU - InnCable - ttyS2
HG48ND678DF	?
HG49AJ690UK - SmartTV	Samsung Interactive
HG49EE690	Samsung Interactive
HG49EE690	Samsung EU - InnCable - ttyS2
HG50AT690UKXZN - SmartTV	?
HG50BU800EU	Samsung SmartTV TEP
HG50NE470SFXZA - Interactive	Samsung Interactive G3B RJ12 port
HG50NE477SFXZA - Interactive	Samsung Interactive G3B RJ12 port
HG50NJ690U	Samsung NE470 standalone
HG55AJ690U - SmartTV	?
HG55AT690UKXZN - SmartTV	?
HG55AU800AUXUE	Samsung SmartTV
HG55AU800AUXXA	Samsung SmartTV
HG55AU800EUXEN	Samsung SmartTV
HG55AU800NFXZA	Samsung SmartTV
HG55BU800EUXEN	Samsung SmartTV TEP
HG55BU800NF	Samsung SmartTV TEP
HG55EE690	Samsung Interactive
HG55EE690	Samsung EU - InnCable - ttyS2
HG55ET690UE	Samsung Interactive
HG55NE690BF	?
HG55NT670UFXZA	Samsung USA Interactive
HG55NT690UF	Samsung Standalone
HG640ND477SFXZA	Samsung Interactive G3B RJ12 port
HG65AU800AUXUE	Samsung SmartTV
HG65AU800EUXEN	Samsung SmartTV
HG65ET690UE	Samsung Interactive
HGxxND890UFXZA	Samsung Interactive G3B RJ12 port
HGxxNE470BFXZA	Samsung Interactive G3B RJ12 port
LN32D467E1HXZA - Interactive	?
LN32D467E1HXZA - Standalone	?
NE470 - standalone	Samsung NE470 standalone
NJ670	Samsung USA Interactive
NJ678U	Samsung USA Interactive
UE32C4000PHXXC - Interactive	?
UE32D5500	Samsung Interactive
UE40C5500	Samsung EU - InnCable - ttyS2
UE48J5000	?

Sharp (1 models)

Model	Config Profile
43UW761H	LG - xxLD233H - ttyS2 - InnCable - RS232 -

4. Brand Service Guides

Samsung

There are many codes available for accessing service menu in various Samsung TV models. You can try following codes one by one until you get access to service menu:

With the TV off (on standby) using the remote control press - INFO - MENU - MUTE - POWER ON (standby button) TV will turn on & give various options - be careful what you change - you can brick the TV

With the TV switched on press MUTE - 1 - 1 - 9 - ENTER this takes you direct to hotel mode and the various settings like power on volume, max volume etc.

Power off your TV using the remote, then press following buttons quickly on the remote:

Mute + 1 + 8 + 2 + Power
Display/Info + Menu + Mute + Power
Display/Info + P.STD + Mute + Power
P.STD + Help + Sleep + Power
P.STD + Menu + Sleep + Power
Sleep + P.STD + Mute + Power

You can press Channel Up/Down buttons to navigate between available options. To change their values, press Volume Up/Down buttons.

For Quick Cloning:

Insert the USB stick with the clone file into the USB port on the TV. Once it is in, simply hold ENTER or OK for 5-10 seconds. A prompt will appear on screen that will ask if you wish to clone to the TV. Hit yes and the TV will reboot with the clone settings saved.

RS232 vs TTL

RS232 uses -12V and 12V to represent digital 0 and 1

TTL uses 0V and 5V to represent digital 0 and 1

See Naming Structure on linked image.

Smart (= 9) H.Browser.

2011-2016 (= A-E) is Orsay Operating system

2017-2019 (=F, J) is Tizen Operating system

Attachments

📊 Samsung RJ12 cable.pptx (Presentation)

📎 Samsung Generic Hotel TV Interface Protocol_V1.33.pdf (PDF)

LG (US models)

Factory reset code

Keep on pressing menu until not responding then type 9876 OK (code for entering installer menu can also be 4321, 1478 or 3698 instead of 9876)

select item 117, enter 413 ok, enter password 0413.

Different passwords:

7777 or 0413 or 8741 or 8743 or 8878 1105.

Accessing the Installer Menu (new TVs taken out of the box)

Unplug the HDMI and MPI cable on the SBB.

Using the LG Remote turn ON the TV. If the EZ-Manager Wizard appears on the screen when you turn ON the TV, exit the wizard.

Using an Installer Remote, press MENU SETTINGS repeatedly until the on-screen display of the of the TV setup menus no longer toggles, and then press the sequence 9-8-7-6 + OK to access the Installer Menu.

Use the Up/Down arrow keys on the LG Remote to sequence through the available menu item.

Set the Installer Seq Items as follows:

Item 004 STRT CHANNEL 000

Item 007 STRT VOLUMNE 005

Item 035 HDMI1 ENABLE 001

Item 046 STRT AUX SRCE 003 (HDMI1)

Item 118 POWER SAVINGS 001 (If available)

Item 119 DATA CHANNEL 000

Press OK twice to exit the Installer Menu.

Connect the SBB.

FTG configuration

Download the FTG DEVICE CONFIGURATION APPLICATION from here: http://www.lg.com/us/commercial/display-solutions/ftg
(you can also download a software to create clone file, but the program crashes on my PC, try on your PC: FTG FILE MANAGER

In order to use the FTG Device Configuration application you will need a USB to TTL cable with a 2.5mm connector that goes into TV Link CFG on the back of the TV. (I have one only, but I guess DirecTV should have left these onsite if this is how they program the TVs?
This software allows you to write a channel plan to the TV via the serial cable, but you should also be able to use FTG FILE MANAGER to create a clone file with the channels (you can set the channels in this application also), and then clone the TV as normal.

Anyway, the trick is to set logical channel 1 to RF Channel 133, as this is HDMI1 input.
So, then we can use the remote in IR mode for Volume +/-, Channel +/-, Mute, Power, TV (number 2 from LG remote), Hotel (number 1 from LG remote)

As Direct TV already had created the channel plan, just ask them to add RF channel 133 as channel 1. Then we have HDMI1 on channel 1.
We need have the TV widget say “Press Ch+ to watch TV, or Press TV to watch TV” etc, and the same on a full screen image if they any way select the TV widget.
(the reason for all this, is that the LG TV does not allow us to control it using serial port, when it is decoding Proidium channels)

We also need to set the TV to start on HDMI1 input,

To enter hotel setting menu, press menu, menu, menu until not responding then 9876 ok, (to factory reset select item 117, enter 413 ok, enter password 0413).

Set HDMI1 to start source by changing item #4 to 0 (Aux) and item #46 set to 3 (HDMI 1).

I think you will need some time to get this right, so plan some time for it. I am available to help.

Cloning from USB

On the Target TV, if necessary exit the Express Script InstallerMenu Wizard, and then use the Installer Remote to enter the TargetTV Installer Menu: Press MENU repeatedly until the on-screendisplay of the TV setup menus no longer toggles, and then press9-8-7-6 + OK (Enter).

Set Installer Menu item 117 FACT DEFAULT to 001, and pressOK (Enter). When the value changes back to 0, press OK (Enter)again to exit the Installer Menu.

Tune/set the TV to an analog or digital channel or Aux input (ideallythe same source tuned for 2-5-5 + MENU Mode during the CustomMaster TV Setup procedure, if applicable).

Plug the USB memory device with the .tll file into the Target TVUSB IN port.

Press MENU on the Installer Remote to display the TV setupmenus, use the arrow navigation keys to select/highlight the Optionmenu icon, and then press the number "7" key a total of seven timesto display the USB Download Menu.

Use the Up/Down arrow keys to select Teach To TV, and thenpress OK (Enter).

Use the Up/Down arrow keys to select the Master TV Setup youwant to install, and then press OK (Enter). Note: Filenamesidentify the TV and the TLL version (see example at right).Teaching status will be shown on the progress bar. When theTeaching process is complete, the USB Download menu will reap-pear on screen.

When Teaching is done, remove the USB memory device from theTarget TV, turn OFF the TV, and unplug the TV power cord for 15seconds.

Reconnect the TV power cord, and turn ON the TV. The MasterTV Setup should be resident on the Target TV

Fetching LG TV logs, see attached document 206-4288_Viewing CPU and PTC Logs (webOS TV Models)_Rev E.pdf

Attachments

📎 206-4288_Viewing CPU and PTC Logs (webOS TV Models)_Rev E.pdf (PDF)

📎 Customer_LG_Installation_Guide (1).pdf (PDF)

LG (Europe)

All European models RS232 and MPI

WARNING!!! When you are configuring older LG TV set with RS232 communication please remember to enable "LG IR Operation" function. If that function is not enabled the RS232 control for the Voume+/- and Mute_ON will not work. All other functions are ok except these 3.

Philips

Using the remote enter the following key sequence:

3 + 1 + 9 + 7 + 5 + 3 + Mute

0 + 6 + 2 + 5 + 9 + 6 + Menu/Info/Status

0 + 6 + 2 + 5 + 9 + 7 + Menu/Info/Status

0 + 6 + 1 + 5 + 9 + 6 + Menu

0 + 6 + 1 + 5 + 9 + 7 + Menu

1 + 6 + 2 + 5 + 9 + 6 + Menu/Status

1 + 2 + 3 + 6 + 5 + 4

Sharp

While the LCD is on, unplug the power cable.

Then while pressing the {INPUT} & {VOL -} buttons on the remote, plug the power cable back into the outlet.

When it powers up you will see a little "k" appear in brackets.

Then on the TV, press and hold {VOL -} & {CH -} down and release.

http://factory-reset.com/wiki/Sharp_Service_Menu

RCA

This TV sets are using for DATA communications RS232 protocol. Compatible with our

824	3.5mm to 3.5mm cable Samsung ExLink 1.0m RS232

Samsung
ExLink cables.

It is not necessary to enable any mode on these TV sets to make them working with our InnCable. Only proper SL and Poer/Command configs.

Some configuration steps:

Typically, with an external HDMI driven solution, the only item we typically suggested to enable is the default input on power up. Also, if you’re concerned HDMI-CEC will interfere with control, you can disable this.

Set initial power on source:

Navigate to the Commercial Interface (16C.I.)
models)

Press MENU on master remote (R230D2)

Navigate to the ‘Setup’ tab

Highlight ‘Commercial Interface’ and press ‘OK’

Highlight ‘Channel’ and press ‘OK’

Highlight ‘Boot Source’ and press the right directional arrow until the preferred HDMI input is selected (E.g. HDMI1)

~~InnCable~~ ~~compatible:~~Now, ~~16/16~~when ·the ~~InnSmart~~TV ~~compatible:~~is ~~8/16~~powered OFF/On, it will return to the selected HDMI input regardless of where the TV was left off.

Disable

HDMICEC:

Press

onmaster ‘SETUP’

Highlight

HDMICECandpress

Highlight

CECandsetto‘OFF’sincewillcontrollingtheTVviaRS232,cancommandscorrectanyundesiredactions.Ourmessagesecondprovidesthecurrent E.g.

Attachments

📎

RS232

~~Model~~	~~InnCable~~	~~Cable~~MENU ~~Type~~	~~InnSmart~~	~~OS / Platform~~
~~G48AD690DW~~	~~✓ Yes~~	~~RJ12~~	~~✗ No~~	~~Orsay~~
~~HG43AT690UK~~	~~✓ Yes~~	~~RJ12~~	~~✓ Yes~~	~~TIZEN~~
~~HG43AU800EE~~	~~✓ Yes~~	~~MiniJack - Both~~	~~✓ Yes~~	~~TIZEN~~
~~HG43ND470SFXZA~~	~~✓ Yes~~	~~RJ12~~	~~✗ No~~	—
~~HG48AE690DK~~	~~✓ Yes~~	~~RJ12~~	~~✗ No~~	~~Orsay~~
~~HG49NE477S~~	~~✓ Yes~~	~~RJ12~~remote (~~Exist~~R230D2) as Navigate ~~alt.~~to ~~Ex-Link)~~	✗tab No	—
~~HG55AT690UK~~	✓OK ~~Yes~~	~~RJ12~~	✓Control ~~Yes~~	~~TIZEN~~
~~HG55AU800AW~~	✓ Obviously, ~~Yes~~	~~MiniJack~~your -product ~~Both~~	✓be ~~Yes~~	~~TIZEN~~
~~HG55AU800AWXXM~~	✓you ~~Yes~~	~~MiniJack~~just -send ~~Both~~	✓to ~~Yes~~	~~TIZEN~~
~~HG55AU800NF~~	✓status ~~Yes~~	~~MiniJack~~repeats -every ~~Both~~	✓and ~~Yes~~	~~TIZEN~~
~~HG55BU800NF~~	~~✓ Yes~~	~~MiniJack - Both~~	~~✓ Yes~~	~~TIZEN~~
~~HG55CU700NFXZA~~	~~✓ Yes~~	~~MiniJack - Both~~	~~✗ No~~	~~Tizen 7~~
~~HG55ND890UFXZA~~	~~✓ Yes~~	~~MiniJack - RS-232C~~state. (~~RJ12)~~	What channel is tuned/input is selected, current volume & volume status, whether you’ve initiated a LINK to deactivate the TV processor from processing any commands at all, etc…) ✗ No	—
~~HG55NE477S~~	✓Protocol ~~Yes~~	~~RJ12~~V1.17.pdf (~~Exist as alt. Ex-Link)~~	~~✗ No~~	—
~~HG65AU800AWXXM~~	~~✓ Yes~~	~~MiniJack - Both~~	~~✓ Yes~~	~~TIZEN~~
~~HG65ND890UFXZA~~	~~✓ Yes~~	~~MiniJack - RS-232C (RJ12)~~	~~✗ No~~	—

PDF)

5. Maintenance Notes

Adding a new ~~model:~~TV model

Compatibility Matrix — Add a row to the ~~appropriate~~correct manufacturer ~~section.~~section ~~Include~~with all 4 fields (InnCable compat, cable type, InnSmart compat, OS).

~~Cable~~Serial ~~types:~~Config ~~RJ12~~— ~~(standard),~~If ~~MiniJack~~the ~~(3.5mm~~TV needs a new serial profile, add it to ~~RS-232C~~the orSerial ~~Both),~~Communication ~~D-Sub~~Profiles 9table ~~Pin (RS-232C direct)~~first

OSModel ~~values:~~Mapping ~~TIZEN~~— ~~(Samsung),~~Add ~~WebOS~~the ~~X.X~~model ~~(LG),~~→ ~~Orsay~~config ~~(legacy~~mapping ~~Samsung)~~in the correct brand/region section

~~Testing:~~Test in hotel environment — Mark as ~~YES~~✓ Yes only after confirmed working ~~in a hotel environment,~~on-site, not just ~~lab.~~lab

Cable types reference

Type Connector Notes
RJ12 6-pin modular (phone-style) Standard for Samsung hospitality, LG MPI
MiniJack 3.5mm audio jack Can carry RS-232C or both RS-232C + MPI. Check "Both" vs specific protocol
D-Sub 9 Pin DB9 serial port Direct RS-232C connection, used on older LG models
ExLink 3.5mm (Samsung proprietary) Samsung's serial control protocol, alternative to RJ12

OS / Platform values

Value Brand InnSmart support
TIZEN Samsung Supported (TEP app)
WebOS 2.3 – 6.0 LG Supported (LG InnSmart app)
WebOS 22+ LG Check compatibility — newer API
Orsay Samsung (legacy) Not supported
Tizen 7+ Samsung (newer) Check compatibility — newer API

Type	Connector	Notes
RJ12	6-pin modular (phone-style)	Standard for Samsung hospitality, LG MPI
MiniJack	3.5mm audio jack	Can carry RS-232C or both RS-232C + MPI. Check "Both" vs specific protocol
D-Sub 9 Pin	DB9 serial port	Direct RS-232C connection, used on older LG models
ExLink	3.5mm (Samsung proprietary)	Samsung's serial control protocol, alternative to RJ12

Value	Brand	InnSmart support
TIZEN	Samsung	Supported (TEP app)
WebOS 2.3 – 6.0	LG	Supported (LG InnSmart app)
WebOS 22+	LG	Check compatibility — newer API
Orsay	Samsung (legacy)	Not supported
Tizen 7+	Samsung (newer)	Check compatibility — newer API

TV Set Compatibility List

1. Compatibility Matrix

LG

Samsung (3916 models)

LG (39 models)

2. Serial Communication Profiles

3. Model → Config Mapping

LG (Europe) (31 models)

LG (US models) (34 models)

Philips (19 models)

Samsung (62 models)

Sharp (1 models)

4. Brand Service Guides

Samsung

Attachments

LG (US models)

Attachments

LG (Europe)

Philips

Sharp

RCA

Attachments

5. Maintenance Notes

Adding a new model:TV model

Cable types reference

OS / Platform values