| **What it does** | Guests cast content from their phone/tablet to the hotel TV — movies, photos, music, browser tabs. Works with 5,000+ Cast-enabled apps (YouTube, Spotify, Disney+, etc.). |
| **How it works** | Guest scans a QR code on the TV, selects their room. No login, no pairing — session is room-isolated and auto-clears at checkout. |
| **Platforms** | **Samsung Smart TV:** Built-in on HU8000F (Tizen 9.0). Via firmware update on BU800 (Uniguest Hotel Hub). **LG Smart TV:** Built-in on webOS 23+. Via firmware update on webOS 5 models (US670H, US770H, UR770H, STB-6500). **STB:** All InnCable STBs via Chromecast dongle (external hardware). |
| **What it does** | iOS/macOS screen mirroring and content streaming. Video, audio, photos, full screen mirror from iPhone, iPad, Mac. |
| **How it works** | Guest scans QR code with iPhone camera. Session is room-isolated, clears at checkout. No manual pairing. |
| **Platforms** | **Samsung Smart TV:** HU8000F (Tizen 9.0) only. **LG Smart TV:** All webOS 5.0+ Pro:Centric models. LG was first with hospitality AirPlay (2023). **STB:** Requires AirCast server (separate Linux service). |
| **What it does** | Guest logs into personal Netflix on the hotel TV. Session is private, auto-clears at checkout. |
| **How it works** | Pre-installed app. Guest signs in with own credentials. PMS checkout triggers session wipe. |
| **Platforms** | **Samsung:** Tizen 5.0+ (AU800, BU800, CU700, HU8000F). **LG:** webOS 5.0+ (US660H and newer, UR770H marketed with Netflix). **STB:** Android Netflix app on all InnCable STBs. |
| **What it does** | YouTube app on hotel TV. Browse, search, watch — or cast from phone via Google Cast. |
| **Platforms** | **Samsung:** Tizen 5.0+ (native app). **LG:** webOS 5.0+ (native app). **STB:** NewPipeG2/G3 (no Google account needed) or native YouTube (needs Google Play Services). |
| **What it does** | Amazon Prime Video — personal login, auto-clear at checkout. New to hospitality in 2025. |
| **Platforms** | **Samsung:** HU8000F (Tizen 9.0) only. **LG:** Not yet on hospitality models. **STB:** Android Prime Video app. |
| **What it does** | Live TV channels over IP with EPG (Electronic Program Guide). Replaces coax/RF distribution. |
| **Platforms** | All — InnCable STBs, all InnSmart versions, WebApp. Core feature since day one. |
| **What it does** | Hardware content protection for premium channels (HBO, ESPN). Required by content providers in North America. |
| **Platforms** | Built into all Samsung and LG hospitality models (US/NA SKUs). InnCable V3+ STBs. Not on consumer TVs. |
| Platform | Brand | What it does |
|---|---|---|
| **Samsung LYNK Cloud** | Samsung | Centralized remote management. Content scheduling, firmware updates, usage analytics, promotions. |
| **Samsung SmartThings Pro** | Samsung | IoT room control (lights, thermostat, curtains) via TV. HU8000F only. |
| **LG Pro:Centric Direct** | LG | On-premises TV management. Content push, channels, welcome screens. All webOS models. |
| **LG Pro:Centric Cloud** | LG | Cloud CMS with analytics dashboard and design templates. webOS 6.0+. |
| Feature | Orsay (legacy) | Tizen 5.0–6.0 | Tizen 7.0+ | Tizen 9.0 (HU8000F) | Notes |
|---|---|---|---|---|---|
| **Google Cast** | ✗ | ✗ | ~ Via update | ✓ Built-in | HBU800 gets Google Cast via firmware update (Uniguest Hotel Hub). Native on HU8000F. |
| **AirPlay 2** | ✗ | ✗ | ✗ | ✓ Built-in | Only on HU8000F (2025+) |
| **Netflix** | ✗ | ✓ | ✓ | ✓ | Requires Netflix hospitality license + INNSMART\_NETFLIX\_TOKEN ECP |
| **Prime Video** | ✗ | ✗ | ✗ | ✓ | New with HU8000F |
| **Samsung TV Plus** | ✗ | ✗ | ✓ | ✓ | Free streaming channels via Tizen OS |
| **IPTV** | ✓ | ✓ | ✓ | ✓ | Core feature across all Tizen versions |
| **InnSmart App** | ✗ Deprecated | ✓ | ✓ | ✓ | Orsay uses legacy SDK, not maintained |
| **Pro:Idiom DRM** | ✓ | ✓ | ✓ | ✓ | Hardware DRM for premium content |
| **LYNK Cloud** | ✗ | ✓ | ✓ | ✓ | Samsung's centralized hotel TV management |
| **SmartThings Pro** | ✗ | ✗ | ✗ | ✓ | IoT room control, new with HU8000F |
| **Voice Assistants** | ✗ | ✗ | ✗ | ✓ | Alexa, Bixby, Google Assistant on HU8000F |
| Feature | webOS 5.0 | webOS 6.0 | webOS 23+ | Notes |
|---|---|---|---|---|
| **Google Cast** | ~ Via FW update | ~ Via FW update | ✓ Built-in | webOS 5 models (US670H, US770H, UR770H, STB-6500) get Google Cast via firmware update. Native on webOS 23+. |
| **AirPlay** | ✓ | ✓ | ✓ | Available on webOS 5+ Pro:Centric models. LG was first hospitality TV with AirPlay (2023). |
| **Netflix** | ✓ | ✓ | ✓ | UR770H explicitly marketed with Netflix support. Requires hospitality Netflix license. |
| **IPTV** | ✓ | ✓ | ✓ | Core feature across all webOS versions |
| **InnSmart App** | ✓ | ✓ | ✓ | Supported on all webOS Pro:Centric models |
| **Pro:Idiom DRM** | ✓ | ✓ | ✓ | Hardware DRM, standard on US/NA models |
| **Pro:Centric Direct** | ✓ | ✓ | ✓ | LG's hotel TV management platform |
| **Pro:Centric Cloud** | ✗ | ✓ | ✓ | Cloud-based CMS, analytics dashboard |
| **SoftAP (WiFi Hotspot)** | ✓ | ✓ | ✓ | TV acts as WiFi hotspot for guest devices |
| **b-LAN** | ✓ | ✓ | ✓ | Embedded networking for Pro:Centric |
| Series | Year | Tizen | Google Cast | AirPlay | Netflix | Pro:Idiom | LYNK | Serial Control | InnSmart |
|---|---|---|---|---|---|---|---|---|---|
| **HU8000F** | 2025 | 9.0 | ✓ | ✓ | ✓ | ✓ | Cloud | RJ12 | ✓ |
| **CU700** | 2024 | 7.0 | ✗ | ✗ | ✓ | ✓ | Cloud | MiniJack | ✓ |
| **BU800** | 2023 | 6.5 | ~ Update | ✗ | ✓ | ✓ | Cloud | MiniJack | ✓ |
| **AU800** | 2022 | 6.0 | ✗ | ✗ | ✓ | ✓ | Cloud | MiniJack | ✓ |
| **AT690** | 2021 | 5.5 | ✗ | ✗ | ✓ | ✓ | ✓ | RJ12 | ✓ |
| **AE570** | 2019 | 5.0 | ✗ | ✗ | ✗ | ✓ | ✓ | RJ12 | ✓ |
| **NE477/NE890** | 2017 | — | ✗ | ✗ | ✗ | ✓ | ✓ | RJ12 / ExLink | ✗ |
| **AD690/AE690** | 2016-18 | Orsay | ✗ | ✗ | ✗ | ✓ | ✓ | RJ12 | ✗ Orsay |
| Series | Year | webOS | Google Cast | AirPlay | Netflix | Pro:Idiom | Pro:Centric | Serial Control | InnSmart |
|---|---|---|---|---|---|---|---|---|---|
| **UR777H** | 2024 | 23 | ✓ | ✓ | ✓ | ✓ | Cloud + Direct | RJ12 (MPI, RS232) | ✓ |
| **UR770H** | 2023 | 5.0 | ~ Update | ✓ | ✓ | ✓ | Cloud + Direct | RJ12 (MPI, RS232) | ✓ |
| **US770H** | 2021 | 5.0 | ~ Update | ✓ | ✓ | ✓ | Direct | RJ12 (MPI, RS232) | ✓ |
| **US670H** | 2021 | 5.0 | ~ Update | ✓ | ✓ | ✓ | Direct | RJ12 (MPI, RS232) | ✓ |
| **US662H** | 2020 | 5.0 | ~ Update | ✓ | ✓ | ✓ | Direct | MiniJack (RS-232C) | ✓ |
| **US660H** | 2020 | 5.0 | ~ Update | ✓ | ✓ | ✓ | Direct | MiniJack (RS-232C, D-Sub 9) | ✓ |
| **UM660H** | 2019 | 5.0 | ✗ | ✗ | ✗ | ✓ | Direct | MiniJack (RS-232C, D-Sub 9) | ✓ |
| **UM777H** | 2019 | 2.3 | ✗ | ✗ | ✗ | ✓ | Direct | RJ12 (MPI, RS232) | ✓ |
| **UT570H** | 2019 | — | ✗ | ✗ | ✗ | ✓ | Direct | RJ12 (MPI, RS232) | ✗ Non-smart |
| **LV761H** | 2017 | Legacy | ✗ | ✗ | ✗ | ✓ | Direct | MiniJack (RS-232C, D-Sub 9) | ✓ |
| **LX774H** | 2016 | — | ✗ | ✗ | ✗ | ✓ | ✓ | MiniJack (RJ12 MPI) | ✗ Non-smart |